Triple A for Team ICOF
You may be used to seeing photos of Business Development Manager Tim, and Lending and Relationship Manager Kevin out and about but there are two more people that make up the Co-op & Community Finance team. If you have a loan with us, you will certainly have dealt with them. We’re talking today about the duo behind the scenes, Alain Demontoux and Anne Wilks.
This year marked a milestone for CCF, as we completed our first audit in over a decade with a new auditor. In line with good governance twe engaged Third Sector Accountancy, and what can often be a challenging first audit couldn’t have gone more smoothly. We’re extremely proud to say that our auditors found no variances across 90% of the loan portfolio they tested – this is particularly satisfying given the multiple Bank of England interest rate changes seen in 2024. As Alain puts it, “We’ve basically had our homework marked – and we got triple As.”
The audit is an annual external verification of the profit loss and balance sheet and the finances and organisation. It gives comfort to the board that what financial officers, here Alain and Anne, have been doing over the previous 12 months, is accurate and correct. An audit looks at the way that the organisation has been treating items on the balance sheet and and on the profit loss, and ultimately, verifies financial statements as giving a true and fair view.
Our operations span five different legal entities, from a private limited company and a PLC to a community benefit society. It’s complex work, and it’s managed by a small but deeply experienced team. Between them, Alain and Anne have been running CCF’s back office for over 12 years. Their roles are complementary – Alain oversees governance, regulatory responsibilities and shareholder relations, while Anne focuses on loan portfolio operations and direct contact with borrowers. Some roles are shared – both Alain and Anne sit on the Credit Committee – while others are held individually, for example, Alain holds the Financial Conduct Authority (FCA) authority. Constant communication between them ensures nothing falls through the cracks.
Alain and Anne have worked closely together since before Covid and while they can no longer hand things across the desk to one another, they still get together, combining business with pleasure when the team comes together for in person meetings.
Together, the team looks after a loan book of around £4 million, covering more than 150 active loans. And while Tim and Kevin on the front line work with borrowers and partners to develop new opportunities, it’s the meticulous care of the finance and governance team that keeps the whole structure strong.
As we stride into our second half century of trading, and in the Year of Co-ops, we’re thrilled to have received such a positive audit. It’s a testament to the strength of our team, and the co-operative relationships within it. In coops, colleagues work together as friends.


The Helions Bumpstead Community Benefit Society was set up in 2014 with a view to take community ownership of their local pub the ‘Three Horseshoes’ (located in northwest Essex) after it was registered as an Asset of Community Value by the local Parish Council. In 2019 the society raised funds to purchase the historic pub – a building dating back as far as the 1870’s – with an impressive community share fund worth £287K and investment from Co-operative & Community Finance via the ‘More Than a Pub’ programme.
Local residents and shareholders have praised the society’s work and have commented on how the pub has brought a real sense of community to the village. In 2023 a second community share offer was completed raising £14K to be used to improve the outdoor areas of the pub and complete further maintenance work.